Lock in and grow

I worked with a New Zealand–based Managed Service Provider that specialises in Health Tech. I was engaged for a six‑month term to help stabilise their South Island account base, refine and formalise their account management processes, and deepen client relationships to improve retention and service outcomes..

A black computer keyboard on a beige textured surface, with a small electronic device resembling an iPod Nano below it, and colorful keyboard switches and a green plant in the background.

Turning a dream into a business.

I am currently working with a Kiwi start-up and its Founder to develop, strategise and produce their commercial offering. I am responsible for facilitating discovery sessions, creating a framework for product-market fit, and shaping go-to-market plans.

Assorted fresh vegetables including cauliflower, carrots, cucumbers, red and green bell peppers, cilantro, basil, an avocado, a purple cabbage, and sprigs of rosemary on a gray surface.

Strategy & Growth

Worked on a new strategic growth plan for a Christchurch-based plumbing and gas company to guide them in diversifying and expanding their service offering.

Close-up of a kitchen faucet with a single drop of water falling from it, in black and white.